Privacy policy

This Privacy Policy explains how Goccia ("GOCCIA") collects, uses, and discloses your information. This Privacy Policy applies to information we collect when you use our websites, mobile applications, GOCCIA products, and other online products and services (collectively, the "Services") or when you interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the policy's date. In some cases, we may provide you with additional notice (such as adding a statement to our home page or sending you a notification). We recommend that you review the Privacy Policy each time you access the Services or interact with us to stay informed about our information practices and how you can help protect your privacy.

Information collection
Information you provide to us.

We collect the information you provide to us directly. For example, we collect information when you create an account, interact with the Services' features, fill out a form, make a purchase, apply for a job, communicate with us through third-party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, fax number, credit card information, home Wi-Fi information, social media ID, and any other information.

Information is collected automatically when you use the services. When you access or use our Services, we automatically collect information about you, including:

Registration Information: We collect registration information about your use of the Services, including the type of browser you use, access times, pages visited, use of functions, your IP address, and the page you visited before navigating to our Services.

Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and network connection information.

Information Collected by Cookies and Other Tracking Technologies: Our service providers and we use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that can be used in our Services or emails, help deliver cookies, count visits, and understand the campaign's use and effectiveness. For more information about cookies and how to disable them, see our policies HERE.

We may also obtain information from other sources and combine it with the information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources. Create or log into your account through a social media site. We will have access to certain information on that site, such as your name, account information, and friend lists, following authorization procedures determined by that site from social networks.

Use of information

We may use information about you for a variety of purposes, including:

Provide, maintain, and improve our Services;

Provide and deliver the products and services you request, upload media to social media sites at your address, process transactions, and send you related information, including confirmations and invoices;

Send you technical notices, updates, security and support alerts, and administrative messages;

Respond to your comments, questions, and requests and provide customer service;

Communicate with you about products, services, offers, promotions, rewards, and events offered by GOCCIA and others, and provide you with news and information that we believe will be of interest to you;

Monitor and analyze trends, usage, and activities in connection with our Services;

Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of BBIKE and others;

Personalize and improve the Services and provide advertisements, content, or features that match users' profiles or interests;

Link or combine with information we obtain from others to help you understand your needs and provide you with better service; and

Carry out any other purpose for which the information is collected.

Share information

We may share information about you in the following ways or as described in this Privacy Policy:

With vendors, consultants, and other service providers who need access to such information to perform work on our behalf, including, but not limited to, third-party payment processors;

In response to a request for information if we believe that disclosure is under, or is required by, any applicable law, regulation, or legal process;

If we believe that your actions are inconsistent with our user agreements or policies or protect the rights, property, and safety of BBIKE or others;

In connection with, or during the negotiations of any merger, sale of company assets, financing or acquisition of all or part of our business by another company; Between GOCCIA and its owners, affiliates, subsidiaries, and other current and future companies under common control and ownership; and With your consent or at your direction. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Social sharing features

The Services may offer social media sharing features and other built-in tools, which allow you to share the actions you take on our Services with other media, and vice versa. Using these features will enable you to share information with your friends or the public, depending on the settings you make with the entity that provides the social sharing feature. For more information on the purpose and scope of data collection and processing about social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and analytics services provided by others

We may allow others to provide analytics services and serve advertisements on our behalf on the Internet and applications. These entities use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages visited, time spent on the pages or in apps, clicked links and conversion information. This information may be used by GOCCIA and others to, among other things, analyze and track data, determine the popularity of certain content, deliver targeted advertising and content on our Services and other websites, and better understand your online activity. For more information about interest-based ads or opt-out of your web browsing information for behavioral advertising purposes, visit Your device may also include a feature ("Limit Ad Tracking" on iOS or "Disable Interest-Based Ads" on Android) that allows you to opt out of having certain information collected through applications used for behavioral advertising purposes.

We may also work with other websites or platforms to serve you advertisements as part of a personalized campaign unless you notify us that you prefer not to use your information. We respect the wishes of anyone who does not want to be tracked by third-party advertising companies online. Users can opt out of cookie-based online advertising and analytics programs by following the opt-out instructions provided by our analytics and advertising partners.


GOCCIA takes reasonable steps to protect your information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Transfer of information to other countries.

GOCCIA has its headquarters in Italy and China. The information we collect is governed by Hong Kong law. By accessing or using the services or providing information to us, you consent to the processing, transfer, and storage of the information in Hong Kong and other countries, where you may not have the same rights and protections under local law.

Your options

Account information. You can update, correct, or delete information about yourself by logging into your account or emailing us at If you wish to deactivate your account, please email us, but please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of your information for a specified period.

Location information. When you first start any of our mobile applications that collect location information, you will be asked for your consent for the app to collect this information. If you initially agree to our collection of location information, you can stop this at any time by changing the preferences on your mobile device. You can also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device. Your GOCCIA Electric Bicycle uses GPS to collect location information during regular operation. Because this information is necessary to provide you with our lost or theft tracking services and to provide usage statistics, you cannot disable location collection in your GOCCIA product.

Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can generally choose to configure your browser to delete or reject browser cookies. Please note that if you want to delete or decline cookies, this could affect our Services' availability and functionality.

Promotional communications. You can opt out of receiving promotional content from GOCCIA by following the instructions in those emails or text messages. If you choose not to participate, we may still send you non-promotional communications, such as those related to your account or our ongoing business relationships.

Mobile Push Notifications / Alerts. With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can disable these messages anytime by changing your mobile device's notification settings.

Your local privacy rights allow you to request details about how your information is shared with third parties for direct marketing purposes. If you wish to make such a request, please contact us at

Contact Us

If you have any questions about this Privacy Policy, don't hesitate to get in touch with us at
Last modification, June 1, 2020.

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